Our products are governed by canons and security measures, which have to be applied by transport companies.
As companies specializing in products with ADR freight rates can be significantly higher than in other sectors
Prices without I.V.A. included
The shipping cost for Portugal will be 6.90 €. Free shipping orders over 75 €
The shipping cost for France will be € 15.00.Free shipping orders over 120 €
The shipping cost for Italy will be € 15.00. Free shipping orders over 120€
The shipping cost for the Rest of Europe will be € 18.00 . Free shipping orders over 150 €
The order will be sent to the address indicated at the time you made your purchase, as long as the delivery method selected in the order is correct (Spain, Portugal, France, Italy, and Rest of Europe)
The time between placing the order and the date of first delivery attempt by the carrier at the address specified in the order, the sum of these 2 factors:
1. The period of preparation shipping (3-5 days) = validation and verification of data and payment + preparing your order + collected by the carrier.
2. The deadline for transport and delivery of your order:
• peninsular Spain, the Balearic Islands and Portugal (1-2 days)
• Canary Islands (2-3 weeks)
• Portugal-Azores and Madeira Portugal (1-2 weeks)
• Rest of Europe (3-5 days)
These deadlines are indicated in business days.
Valresa makes every effort to respect the deadlines listed on the site. However, Valresa not responsible for the consequences due to a shipping delay or a packet loss caused by persons outside the contract of carriage, for yourself or for reasons or causes unforeseen or insurmountable force majeure. On the other hand, the method of payment chosen by you may affect delivery times.
Should you not receive a package in the specified period, it will conduct an investigation along with the carrier that could last several days (the term is approximately fourteen (14) business days). During this period, you can not make any forwarding or refund the order.
We advise you to receive your package check that everything is OK with your order and in perfect condition. If you do not agree with the delivered items or the status thereof, hand sign and indicate on the delivery note of the carrier anomalies found upon receipt.
Transport Agency:CORREOS EXPRESS.
If your shipping address is outside the European Union may be subject to customs duties and other taxes that accrue once the products reach the destination country where orders have been through nitorlack.com
Any additional expense due to the payment of customs duties and / or tariff run of their own. We have no control over these charges and can not predict the nature or amount thereof.
Customs policies vary significantly from country to country, so you should contact your local customs office for more information. Remember also that when ordering through nitorlack.com, is considered as the importer of the products and must therefore comply with all laws and regulations applicable in the country in which you are receiving the products. Generally, models customs for international orders listed the value of the contents of your order by product type.
Your privacy is important to us and we know that you are concerned about how we use your information request. However, we wish to inform that international trade is subject to inspections and checks carried out by the customs authorities. Maybe we are obliged to provide our transport agents certain information concerning products. It is also possible that this information should be transferred to the relevant authorities to facilitate compliance with the legislation.
In order that the process of importing its products elapses smoothly and without any problems, we suggest contacting the customs office in your country or region to be informed before making orders on the import restrictions that they apply to some products.